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Frequently Asked Questions (FAQs)
Shipping times vary depending on your location and the shipping method you choose during checkout. You can find estimated delivery times on the product page and at checkout.
Currently, we offer shipping within India. If your location is not on the list, please contact us, and we'll do our best to assist you.
Creating a SNOWPINES account is easy! Click on "Sign Up" at the top right corner of the website and follow the steps to provide your information. An account allows you to track orders, save your shipping details, and enjoy a personalized shopping experience.
To place an order on SNOWPINES, simply select the items you'd like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide shipping and payment information.
To track your order, log in to your account and go to the "Order History" section. You will find tracking information for your recent orders.
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receipt. We will assist you in resolving the issue.
You can reach our customer support team through email at sales.romaniinternational@gmail.com or by phone at (+91) 70030 54273. We're here to assist you with any questions or concerns.
Thank you for choosing SNOWPINES for your toy shopping needs. We hope these FAQs have been helpful, and we look forward to making your shopping experience delightful and stress-free!