FREE SHIPPING ON ALL ORDERS

  • Home
    • /
  • CANCELLATION

Cancellation Policy - SNOWPINES ® (Owned By Romani International )

Effective Date: 24 SEPT 2024

At SNOWPINES ® (Owned By Romani International ), we understand that circumstances can change, and you may occasionally need to cancel an order. We want to make the cancellation process as smooth and straightforward as possible for our valued customers. This Cancellation Policy outlines the guidelines for canceling your order on SNOWPINES ® (Owned By Romani International ).

Order Cancellation

1. Eligibility: You can request the cancellation of your order if it meets the following criteria:
   - The request is made within 48 hours of placing the order.
   - The order has not yet been processed or shipped.

2. Cancellation Process: To cancel your order, follow these steps:
   - Log in to your SNOWPINES ® (Owned By Romani International ) account.
   - Go to your order history and select the order you wish to cancel.
   - Click the "Cancel Order" button.
   - Confirm your cancellation request.

3. Cancellation Confirmation: You will receive an email confirming your cancellation request. If you do not receive this email within 48 hours, please contact our customer support team at (+91) 7003054273.

4. Refund: If your order has been canceled successfully and you have already made a payment, a refund will be issued using the original payment method. Please allow 5-6 business days for the refund to be processed.

Exceptions

Please note that not all orders may be eligible for cancellation, especially if they have already been processed, shipped, or are personalized or custom-made items. Some products may have specific cancellation conditions that are stated in their product descriptions. We recommend reviewing the product details for any such conditions.

Contact Us

If you have any questions or need assistance with canceling an order, please contact our customer support team at (+91) 70030 54273.

At SNOWPINES ® (Owned By Romani International ), we strive to provide you with a delightful shopping experience, and we understand that situations change. Your satisfaction is important to us, and we are here to assist you with your order cancellations.